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How We Protect Your Account and Information

When you open an account with petir 888, your personal data and transaction history stay private and secure.

Encrypted account accessLocal payment securityClear data retention rules
Explore the Lobby Read FAQ
petir 888 How We Protect Your Account and Information
GET HELP NOW

How to Contact Us About Your Privacy

Team online

Live Chat

Our support team in Bandung and across Indonesia is available daily from 09:00 to 23:00 via the chat button in your account. Ask about data access, updates or account closure.

Email Support

Send privacy questions to our dedicated support address. We respond within 24 business hours with details about your data, withdrawal history and account settings changes.

Account Settings

Log in to your petir 888 account, navigate to Profile > Privacy & Security to view and update your personal information directly without contacting support.

SECURITY & TRANSPARENCY

How We Keep Your Data Safe

Encrypted Transactions

All deposits via DANA, OVO, GoPay and QRIS use industry-standard SSL encryption. Your payment method details are never stored in plain text on our servers, and we use tokenization so each deposit is anonymized.

Data Retention

We keep your account data and transaction records while your account is active. After closure, we retain records for three years to meet financial compliance rules, then securely delete them unless law requires longer storage.

Cookie Clarity

We use session cookies to keep you logged in and analytics cookies to track how players navigate our lobby. You can manage cookie preferences in your browser settings; blocking cookies may affect your login experience.

Account Access Control

Your password is hashed and never visible to our team. If you suspect unauthorized access, change your password immediately or contact support to lock your account pending verification.

Third-Party Sharing

We share your data only with payment processors for DANA, OVO, GoPay and QRIS transactions, and with regulatory bodies where local law requires. We never sell your information to advertisers or data brokers.

Right to Request

You can request a copy of your personal data, ask for corrections, or demand deletion where local law permits. Submit requests via live chat or email; we respond within 30 days with confirmation and next steps.

Privacy Policy Frequently Asked

We need your full name, email address, phone number, date of birth and a valid identification number. When you make your first deposit using DANA, OVO, GoPay or QRIS, we verify these details to comply with payment regulations. No additional data is required to start playing.

We retain all transaction records for three years after your account closes. This includes deposits via DANA, OVO, GoPay and QRIS, withdrawal confirmations and account activity logs. After that period, records are securely deleted unless law requires us to keep them longer.

Yes. Log into your account, go to Profile > Privacy & Security to view your profile information and recent transactions. To request a complete data export including all historical records, contact our support team via live chat or email and we will provide it within 30 days.

No. We never sell your personal data. We share information only with payment processors who handle DANA, OVO, GoPay and QRIS transactions, and with regulators where local law permits. We do not share your data with advertisers, analytics firms or data brokers.

Change your password immediately and contact our live chat team available from 09:00 to 23:00 daily. Our support staff will lock your account pending verification, review recent transactions and help you secure your wallet and verify all DANA, OVO, GoPay or QRIS deposits.

Yes, we use session cookies to keep you logged in and analytics cookies to improve your experience. You can disable cookies in your browser settings, but this may prevent login or slow down the lobby on desktop. We recommend allowing cookies for the smoothest account access.

Contact our support team via live chat or email with a closure request. We will deactivate your account immediately and stop collecting new data. Transaction records and account details are kept for three years for compliance, then deleted. Your DANA, OVO, GoPay and QRIS payment tokens are purged within 24 hours.

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